 Call Centers are here to stay
The Philippines is now the 3rd outsourcing destinationin the world, 2nd to North America. Cebu Outsourcing & Offshoring (O&O) has taken off rapidly, but this good news brings about the challenge of talent development. Most of the
applicants do not meet English proficiency requirements. We also face the problem of high attrition, which a McKinsey Global Institute survey blames on the absence of a clear career growth path. |
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ETC's vision is to Enable, Enhance, & Expand the communication and customer service skills of individuals in order for them to attain successful
careers in the call center industry. |
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Our Focus
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| Enovlink Training Center acknowledges the need for competent individuals in this skyrocketing industry.
Our goal is to be the leading provider of top Quality English-speaking call center agents with exceptional
customer service skills, with a clear and precise focus on their career.
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